Privacy Policy

Last Updated: March 17, 2025

Introduction

Welcome to AutoCraft Lab. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://autocraftlab.com/ (“Site”) or purchase our WordPress plugins and digital products.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Data

When you visit our Site or purchase our products, we may collect the following types of personal information:

  • Contact Information: Name, email address, mailing address, phone number
  • Billing Information: Payment method details(except credit card information), billing address, transaction history
  • Account Information: Username, password, purchase history, product preferences
  • Technical Information: IP address, browser type, operating system, device information
  • Usage Data: Pages visited, time spent on Site, click-through patterns, product interests

Information Collected Automatically

When you use our Site, we automatically collect certain information using cookies and similar technologies, including:

  • Log files
  • Device identifiers
  • Location information
  • Browsing actions and patterns

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to inquiries
  • To send transactional emails regarding your purchases
  • To send product updates, security alerts, and administrative messages
  • To improve our website, products, and customer experience
  • To personalize your experience and deliver content relevant to your interests
  • To protect against unauthorized access and potential fraud
  • To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a contract when we provide you with products or services
  • Your consent, which you can withdraw at any time
  • Our legitimate interests, which do not override your fundamental rights and freedoms
  • Compliance with legal obligations

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Third-Party Disclosure

We may share your personal information with the following third parties:

  • Payment Processors: To process your payments for purchases
  • Cloud Service Providers: To host our website and store data
  • Email Service Providers: To send you transactional and marketing emails
  • Analytics Providers: To analyze website traffic and usage patterns

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access your personal data
  • Right to correct inaccurate or incomplete data
  • Right to erasure (the “right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making and profiling

To exercise these rights, please contact us using the contact information provided below.

Cookies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children’s Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible.

International Transfers

If you are located outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using our services, you consent to the transfer of your data to countries where data protection laws may differ from those in your country of residence.

GDPR Compliance

For users in the European Economic Area (EEA), please note that we comply with the General Data Protection Regulation (GDPR). If you have any questions about our GDPR compliance, please contact us at contact@autocraftlab.com.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

  • Email: privacy@autocraftlab.com

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